WinJET Team main deal with the DIGITAL PRINTING MACHINE with
KONICA 512 42pl/ KONICA 512 14PL /konica 1024 14pl/konica 1024 42pl printhead,SPT 1020/512 35pl/50pl,508GS 12pl printhead,EP dx5/dx7 eco solvent printhead,SPECTRA PLOARIS printhead,RICOH,XAAR 128/382 printhead INKJET PRINTER,FLEX BANNER PRINTER ,use eco solvent ink,solvent ink,printing ink,for the inkjet printing machine,eco solvent printer,solvent printer.
This page is for Spectra head all model :
WINJET CO.,LTD is a professional supplier factory for inkjet printer , solvent printer, are using EP DX5 DX7,KONICA, SPT SPECTRA XAAR printhead , flex printing machine for sk4 ink, 510 1020 printhead,and printing for sk4 and ep dx5 eco solvent ink.
We specialize in providing customer a one-stop solution for choosing Advertising & Sign Equipment, Printer Heads & Parts, Advertising Materials, POP & Exhibit Displays,all the advertising and signage products. Everything we supply has high quality, stable performance, and is produced according to international quality standards with the most competitive prices and good quality guarantee.
We supply 1-year(12monthes) free warranty for the electric boards. Within 1 year, if the boards have any problems, please send the defective board to us and we will repair it soon. (Printhead and consumable parts are not included.)
Q2. What kind of after-sale service do you have for WinJET Flex PRINTING MACHINE?
A. We have 5 experienced engineers and 1 technical online customer service to supply 18-hour online service. If you have any problems, we can solve them online via skype and WhatsApp.
B. Also, remote control service via the software Team Viewer is provided for the customer to install the software and adjust the program.
C. At the first time, free training course will be provided to assist customers on installation and maintenance of the printer. If customer needs, we can send our engineers abroad to provide service such as machine setup and repairing. Also free training for your staff is provided.
(Customer have to pay the visa fees, air ticket, accommodation and food for our engineer. USD 100~150 per day will be charged for onsite service.)
Q3. Does the Flex printing machine have the printing video?
We have uploaded the WinJET machine printing video in YouTube; if you want to see the printing effect, please contact our facebook online service(www.facebook.com/flexbannerprinting).
Q4. Payment terms and delivery date?
Payment terms: we accept the T/T transfer, Western Union, PayPal and also L/C.
Delivery date: for goods(printer) in stock, within 3~5 workdays after full payment is received.
Q5. Is the machine equipped with software?
The machine is already equipped with both the controlling software and RIP software.
Also include the Maintop RIP software, and photoprint are optional.
Q6. What about the quality of ink?
The inks we supply are of high quality due to many times of rigorous tests in our machine, so problems like jam print head or bad printing effect will not occur. If problem about ink occurs, we will judge it soon and then take the responsibility if it is our fault.
Q7. I don’t know this website well, how can I trust you (WinJET) ?
WINCOLOURS CO.,LTD is an enterprise with the experiences of 10 years for international signs industry by serving high end users and agents.
AllSign established in 2003,head quarter located in Ningbo,China, AllSign provide full range of products and services for signs industry and our products range is from indoor/outdoor large format printing spare parts,accessorie. With our professional experiences and solid cooperation with Galaxy, Infiniti/Challenger, Phaeton Printer, KONICA SOLVENT Printer, allwin Printer and Printer Spare Parts for China Printer and Epson, Roland, Mimaki,Mutoh, HP parts, and other top brands of printing equipments service and support center, we have been serving users from more than 63countries.
Q8. How to return items and how about the warranty?
For machine ,we offer 12 monthes warranty.
Following is the policy for spare parts.
a). Changes & Returns:
The item can be returned under the following conditions:
1) There is found quality problem after opening the package.
2) The item is different from the order list.
3) There is obviously design flaw on the product.
4) Products can not be used because of design flaw.
Returned items are regarded as invalid under the following conditions:
1) The item still works even though there’s damage during transportation.
2) No claim is made up to 7 days after the customer has received the products.
3) The item is returned because of different color or packaging which has no effect to the product.
4) The returned item does not meet the conditions.
Note: 1) The returned item will only be exchanged with a same style item; If such item is out of stock, it is acceptable to exchange with other item from our website but in same value.
2) The returned item should be undamaged and in their original packaging.
3) Please provide the following information when returning the products: products’ names or codes, the problems encountered, and your order record.
4) All the printhead can’t changes & Returns.We just promise all the printhead is the original new heads from factory.
5) The return transportation fee will be equally covered by both parties.
If a serious problem is found within 7 days of receiving the products, you should contact Customer Service and our staff will help you find a solution in 2 weekdays’ time.
For the Equipments, such as printer, engraving machine sold via www.winjetprinter.com, we provide 12 months warranty after shipment.
Notes: The Ink supply System parts include all kinds of Printhead without guarantee.
For more information, please refer to “Customer Service & Warranty” on our website .